Full Time - Sales Associate - Building Materials - Closing

Lowe's Home Centers•Yakima, WA

5d•Onsite

About The Position

The Sales Associate (Customer Service Associate) welcomes customers to Lowe’s, helps them locate and select products and services for home improvement projects, and provides friendly, professional assistance throughout their shopping experience. The position is assigned to a store department based on hiring needs and the associate’s skills; this opening is for Building Materials and a closing schedule. Departments may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Associates spend much of their time listening to customers, answering questions, organizing and replenishing merchandise, and ensuring customer needs are met. Duties may include handling merchandise, processing orders and deliveries, preparing products to customer specifications, and guiding customers through shopping or checkout. The position may involve working indoors and outdoors in varying weather and environmental conditions, as well as occasional travel to meetings, training, or neighboring stores. The role offers access to benefits and development programs, subject to eligibility. These include health and other insurance options, paid time off, retirement savings with company match, tuition assistance, trade-skills learning opportunities, and associate discounts.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran experience; the company encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to support customer service.
Prepare merchandise according to customer needs, such as cutting and bundling wood, cutting drywall or blinds, cutting and threading pipe, or tinting and mixing paint, as applicable to the department.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Health insurance options, including health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including work/life services and no-cost counseling.
Education support, including tuition assistance and trade-skills scholarships.
Maternity and parental leave.
Adoption assistance.
Associate discount, including a 10% Lowe’s Associate Discount, and a broader discount platform.
Learning and development opportunities, including the Track to the Trades program.
Optional Employee Stock Purchase Plan.
Other discretionary benefits, subject to eligibility, may include annual bonuses, deferred compensation, and grant awards.
Business Travel Accident insurance.