Full Time - Sales Associate - Building Materials - Closing

Lowe's Home Centers • Evansville, IN

6d • Onsite

About The Position

The Sales Associate (Customer Service Associate) welcomes customers to Lowe’s, provides friendly and professional service, and helps customers find products and services for home improvement projects. The role is assigned to a store department according to hiring needs and skillsets; departments include Building Materials and other areas such as Appliances, Flooring, Hardware, Tools, Plumbing, and Paint. Associates help customers locate and select merchandise, may load merchandise, replenish shelves, process orders and deliveries, and prepare products to meet customer needs. They may also cross-train in other store areas and perform other duties as assigned.

The role involves using retail technology and may require prolonged standing, sitting, and other activities necessary to perform job duties. Work may take place indoors or outdoors and may involve varying climates, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines: single lifts are limited to 75 pounds, with minimal team lifts beginning at 75 pounds or when needed. Powered equipment should be used when required, following proper training or assistance from a trained coworker. Regular travel is not required, but occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift a minimum of 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the assigned department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and deliver friendly and professional customer service.
• Help customers locate, handle, and select merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to help deliver customer service.
• Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed