Full Time - Sales Associate - Building Materials - Closing
About The Position
The Sales Associate works as a Customer Service Associate in the Building Materials department at Lowe’s. The role welcomes customers, answers questions, and helps shoppers identify and select products and services for home improvement projects. Associates assist with merchandise, orders, deliveries, and department-specific product preparation, while maintaining organized shelves and helping ensure customers receive what they need. Duties may vary by department and hiring needs; associates may also cross-train in other store areas. The position may involve working indoors and outdoors in changing weather and exposure to noise and moving equipment. Occasional travel to meetings, training, or neighboring stores may be needed, but regular travel is not required.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed, and use powered equipment as required with proper training or trained assistance.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to support customer service.
- Prepare merchandise based on customer needs, such as cutting and bundling wood or cutting drywall.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Tuition assistance and education support programs
- 401(k) retirement account with company match
- Employee Stock Purchase Plan
- 10% Associate Discount and other discounts
- Paid time off, including vacation, holidays, sick time, and volunteer time, depending on role, tenure, and locality
- Flexible spending and health savings accounts
- Life and disability insurance
- Employee Assistance Program, including work/life services and no-cost counseling
- Trade skills scholarships and learning and development opportunities
- Maternity and parental leave
- Adoption assistance
- Business Travel Accident insurance
- Potential annual bonuses, deferred compensation plan enrollment, and grant awards, based on eligibility
- Wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
