Full Time - Sales Associate - Building Materials - Day

Lowes • Americus, GA

7d

About The Position

The Sales Associate is a Customer Service Associate in Lowe’s Building Materials department. The role welcomes customers, helps them identify products and services for home improvement projects, and provides friendly, professional service. Associates answer questions, locate and handle merchandise, organize and replenish shelves, and ensure orders and deliveries are processed accurately. Department responsibilities may also include preparing merchandise to meet customer needs, such as cutting and bundling wood or cutting drywall. Associates may guide customers through shopping or checkout and cross-train in other store areas. The role may involve occasional travel to meetings, training, or neighboring stores. Work may take place indoors or outdoors in varying weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance.

Requirements

• Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• Six months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Ability to minimally lift 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

• Six months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in the department based on customer needs, such as cutting and bundling wood or cutting drywall.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed