Part Time Sales Associate

ACE Cash Express•District Heights, MD

About The Position

ACE Cash Express is seeking an energetic, personable, sales-oriented Sales Associate. The role offers hourly pay plus bonus incentives, with a stated pay range of $17.00–$19.75 per hour. Sales Associates use customer service and sales skills to support store operations, build customer relationships, and contribute to overall store performance. The position involves understanding customers’ needs and recommending suitable ACE products and services; providing clear, empathetic service; and handling financial services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services. Accuracy, confidentiality, and compliance with industry regulations and safety guidelines are important. Travel is primarily local and may require visiting more than one store in a day when necessary. The role requires standing for extended periods and may involve sitting, walking, reaching, stooping, bending, verbal communication, and active listening. Employees must be able to see clearly at close and distant ranges and adjust focus. Occasional lifting or moving of up to 25 pounds may be required. The employee must be able to work 10–12 hours in a confined work area, subject to state-specific labor laws.

Requirements

  • High school diploma or equivalent.
  • Entrepreneurial spirit and ability to work independently while embracing accountability for overall store performance.
  • Ability to listen actively, communicate effectively, empathize with customers, and provide exceptional service.
  • Ability to understand ACE’s range of financial products and services.
  • Ability to meet the physical demands of the position, including standing for extended periods, seeing clearly at close and distant ranges, and occasionally lifting or moving up to 25 pounds.
  • Ability to work 10–12 hours in a confined work area, subject to state-specific labor laws.

Nice To Haves

  • Two or more years of retail experience is beneficial.
  • Proficiency in Spanish is welcomed in most markets.

Responsibilities

  • Understand customers’ needs and recommend appropriate ACE products and services.
  • Communicate effectively with customers, empathize with their challenges, and build trust.
  • Provide exceptional customer service to foster lasting customer relationships.
  • Handle financial services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
  • Maintain accuracy and confidentiality and follow industry regulations and safety guidelines.
  • Work independently, take accountability for overall store performance, and contribute to successful store operations.
  • Travel locally and, when necessary, work at more than one store in a day.

Benefits

  • Sundays off.
  • Flexible schedules.
  • Eligibility to participate in the company 401(k) plan, subject to the specific plan document.
  • Hourly pay plus bonus incentives.
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