Sales Associate
Express•Edison, NJ
•Onsite
About The Position
Express is seeking a Retail Sales Associate to provide a great in-store shopping experience for retail customers. The role also includes supporting store operations through tasks such as stocking, cleaning, and folding merchandise. The position is with Express at the Menlo Park store.
Requirements
- High school education or equivalent.
- At least 6 months of relevant job experience; the posting lists 0–2 years.
- Proficiency with technology, including iPads and registers.
- Availability that meets defined criteria, including nights, weekends, and non-business hours.
- Ability to meet the position's physical requirements.
- Customer service skills and the ability to interact with customers.
- Strong verbal and written communication skills, particularly with customers, the sales leadership team, and associates.
- Demonstrated collaborative skills and the ability to work well within a team.
Nice To Haves
- Previous retail experience preferred.
Responsibilities
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to help ensure the safety of associates and customers.
- Assist with product launch changes according to company standard operating procedures.
- Deliver all aspects of the customer experience model.
- Process transactions quickly and accurately to reduce customer wait times.
- Resolve customer service issues positively, determine an appropriate resolution or escalate the issue, and communicate issues and resolutions to Store Management.
- Promote credit and loyalty member programs by explaining their benefits and encouraging customer participation.
- Perform other essential functions as directed by a supervisor.
Benefits
- Full-time associates: medical, pharmacy, dental, and vision coverage.
- Full-time associates: 401(k) and Roth 401(k) with company match.
- Full-time associates: merchandise discount.
- Full-time associates: paid time off.
- Full-time associates: parental leave for new mothers and fathers.
- Part-time associates: access to individual insurance coverage options through LIG Solutions, including major medical, dental, vision, supplemental insurance, and life insurance.
- Part-time associates may be eligible for paid sick leave and public health emergency leave.
- Part-time associates may be eligible to participate in the 401(k) and Roth 401(k) with company match.
- Part-time associates: Express merchandise discount.
- Part-time associates: eligibility to participate in the Learn & Earn incentive program.
- Part-time associates: voluntary benefits through YouDecide.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
