Sales Associate 45235

7-Eleven•Bellefontaine, OH

About The Position

The Sales Associate provides prompt, courteous customer service by identifying guests’ needs, processing purchases accurately, and using suggestive selling techniques. The role handles cash and other payments honestly and follows procedures designed to protect cash and merchandise and prevent loss. It also supports a clean, safe, and presentable store and gas island, responds to customer complaints, and follows applicable company policies and laws for restricted beverage and tobacco sales and other service transactions. The Sales Associate receives and stocks merchandise, maintains product rotation, storage, pricing, and inventory levels, and assists with vendor check-in and inventory audits. The role follows food safety and sanitation standards, completes required paperwork, maintains a professional appearance, and reports to work as scheduled. Other duties may be assigned.

Responsibilities

  • Provide prompt, courteous customer service by discovering guests’ needs.
  • Ring up sales accurately on a cash register or point-of-sale equipment and use suggestive selling techniques.
  • Handle cash, checks, and other payments honestly and follow cash-handling procedures.
  • Follow loss-prevention, robbery-prevention, emergency response, safety, and security policies and procedures.
  • Maintain internal and external store cleanliness, including floors, windows, restrooms, food preparation areas, shelves, and counters.
  • Respond to customer complaints tactfully and promptly.
  • Follow company policies and applicable laws governing restricted beverage and tobacco sales.
  • Perform service transactions in accordance with company policy, including lottery sales and redemption, vendor coupon redemptions, and approved credit-card transactions.
  • Identify and report safety hazards, unsafe acts, or unsafe conditions to management; prepare required accident or incident reports and immediately report such activities to the Facility Manager.
  • Maintain gas island cleanliness, safety, and stock levels, including addressing oil spills and checking windshield fluid and pumps.
  • Follow food safety practices, including proper handling, temperature requirements, and sanitary standards.
  • Receive products from vendors and assist management with vendor check-in.
  • Maintain merchandise through proper rotation, storage, stocking, and accurate, timely pricing.
  • Assist in maintaining proper inventory levels and conducting audits.
  • Maintain knowledge of product offerings and promotions.
  • Complete required paperwork accurately, including vendor invoices and job assignment sheets.
  • Maintain a professional appearance in accordance with company uniform and personal appearance policies.
  • Perform other duties as assigned.
  • Report to work on time and when scheduled.
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