Sales Associate - Diamonds Direct Troy, MI

Signet Jewelers•Troy, MI

About The Position

As a Jewelry Sales Associate with Diamonds Direct, you will work in a fast-paced, family-oriented environment, serving customers with a focus on luxury jewelry and exceptional service. You will have access to a broad inventory and leading designers, helping customers make informed, personalized choices. The role includes guiding customers through the sales process and following up after the sale while maintaining an organized work environment and a professional demeanor. Diamonds Direct offers compensation with unlimited earning potential and no quotas or team goals, as well as career development opportunities and no pressure to sell warranties, credit applications, or additional products.

Requirements

  • Must be able to work Saturdays.
  • Strong focus on customer service and relationship-building.
  • Well-organized with a keen eye for detail.
  • Professional demeanor and appearance.

Nice To Haves

  • Previous experience in luxury sales and/or diamond sales is preferred.
  • GIA certification is a plus.

Responsibilities

  • Prioritize customers’ needs and provide a memorable shopping experience from the initial greeting through post-sale follow-up.
  • Build lasting customer relationships and position Diamonds Direct as customers’ preferred destination for luxury jewelry.
  • Use knowledge of inventory and designer collections to guide customers toward informed, personalized choices.
  • Manage the sales process in the customer’s best interest, including detailed follow-through after the sale.
  • Maintain an organized work environment and pay close attention to detail throughout the sales process.
  • Maintain a professional demeanor and appearance consistent with Diamonds Direct’s standards.

Benefits

  • Unlimited earning potential through a compensation structure with no quotas or team goals.
  • Career growth and development within the luxury jewelry industry.
  • No pressure to sell warranties, credit applications, or additional products.
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