Sales Associate, Diamonds Direct

Signet Jewelers • Charlotte, NC

18h

About The Position

As a Jewelry Sales Associate with Diamonds Direct, you will work in a fast-paced, family-oriented environment, serving customers interested in luxury jewelry. You will have access to a broad inventory and leading designers to help customers explore and select jewelry. The role emphasizes exceptional customer service, relationship-building, product knowledge, and attentive follow-through throughout and after the sales process. Diamonds Direct describes its workplace culture as valuing strong work ethic, passion, ownership, forward momentum, and humility.

The compensation structure offers unlimited earning potential without quotas or team goals. The company also describes an investment in career growth and development within the luxury jewelry industry, and says associates are not pressured to sell warranties, credit applications, or additional products.

Requirements

• Must be able to work Saturdays.
• Strong customer-service and relationship-building skills.
• Well-organized with a keen eye for detail.
• Professional demeanor and appearance.

Nice To Haves

• Previous experience in luxury sales and/or diamond sales is preferred.
• GIA certification is a plus.

Responsibilities

• Prioritize customer needs and provide an excellent shopping experience from the initial greeting through post-sale follow-up.
• Build lasting customer relationships and position Diamonds Direct as a destination for luxury jewelry.
• Use knowledge of inventory and designer collections to guide customers toward informed, personalized choices.
• Manage the sales process in the customer's best interest, including detailed post-sale follow-through.
• Maintain an organized work environment and demonstrate attention to detail throughout the sales process.
• Maintain a professional demeanor and appearance consistent with Diamonds Direct's standards.

Benefits

• Unlimited earning potential through a compensation structure with no quotas or team goals.
• Career growth and development investment within the luxury jewelry industry.
• No pressure to sell warranties, credit applications, or additional products.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed