Full Time - Sales Associate - Tools - Day
About The Position
The Sales Associate welcomes customers to Lowe’s and helps them find products and services for their home improvement needs. The role focuses on listening to customers, answering questions, providing friendly and professional service, locating and handling merchandise, and keeping merchandise organized and replenished. Associates may occasionally load merchandise and prepare products to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, or cutting wood, drywall, or blinds. Department assignment depends on store hiring needs and the associate’s skillset; the listed departments include Tools and other areas of the store. Associates may also cross-train in other departments and assist customers through shopping or checkout. The role does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and may include indoor and outdoor weather, extreme temperatures, wet or humid conditions, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines and use powered equipment only as required and with proper training or help from a trained coworker.
Requirements
- At least 6 months of experience using a computer to input, access, modify, or output information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, select, and handle merchandise.
- Replenish shelves by identifying empty areas and down-stocking merchandise.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to support customer service.
- Prepare merchandise for customers, such as tinting and mixing paint or cutting pipe, wood, drywall, or blinds.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick and volunteer time, based on role, tenure, and locality
- Tuition assistance and other education support programs
- Trade skills scholarships
- 401(k) with company match
- Employee Stock Purchase Plan, subject to eligibility
- 10% Associate Discount and broader discount platform
- Employee Assistance Program, including work/life services and no-cost counseling
- Maternity and parental leave
- Adoption assistance
- Flexible spending and health savings accounts
- Learning and development opportunities
- Business Travel Accident insurance
- Potential annual bonuses, deferred compensation plan, and grant awards, subject to eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
