Full Time - Sales Associate - Tools - Day
About The Position
The Sales Associate supports customers with home improvement needs by providing friendly, professional service and helping them locate and select products and services. Associates listen to customers, answer questions, handle merchandise, replenish shelves, process orders and deliveries, and may prepare merchandise for customer needs, such as tinting paint or cutting materials. The role is assigned to a store department based on hiring needs and skills, and associates may cross-train in other store areas. Department assignments may include Tools and other listed Lowe’s departments. The role may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving or shaking objects and equipment, and prolonged standing, sitting, and other activities. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. The stated pay range is $16.94 per hour; starting pay may vary based on position, location, education, training, and experience.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or lift over 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to support customer service.
- Prepare department merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options.
- Tuition assistance and other education support programs, including trade skills scholarships.
- 401(k) retirement account with company match.
- Employee Stock Purchase Plan (eligibility-dependent).
- 10% Associate Discount and broader discount platform.
- Flexible schedules.
- Health, dental, and vision insurance.
- Life and disability insurance.
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- Employee Assistance Program with concierge, work/life services, and no-cost counseling.
- Business Travel Accident insurance.
- Maternity and parental leave.
- Adoption assistance.
- Learning and development opportunities.
- Annual bonuses and other discretionary benefits may be available based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
