Sales Associate

Trilogy Health Services, LLC • Peru, IN

7d • Onsite

About The Position

The Sales Associate is a member of the campus Sales & Growth Team and supports the Director of Sales with customer-related tasks. These include answering phones, assisting with tours, managing data and leads, and addressing customer inquiries. The role focuses on executing the sales process and advancing inquiries toward move-in, with a focus on private-pay customers. The Sales Associate also helps ensure a welcoming customer experience, supports campus events, and keeps the campus prepared for tours.

Requirements

• High school diploma or GED/HSE preferred.
• 1–3 years of relevant experience preferred.

Nice To Haves

• High school diploma or GED/HSE.
• 1–3 years of relevant experience.

Responsibilities

• Execute the sales process and work toward conversion-to-move-in goals and overall census, with a focus on private pay.
• Generate admissions through referral partnerships and advance the inquiry sales process through follow-up and closing, in partnership with the Community Sales Representative and Executive Director.
• Make 10 call-outs per day and use the CRM daily to drive sales and meet daily, weekly, and monthly expectations.
• Respond to referrals and inquiries promptly, appropriately, and with follow-up; participate in the leadership/back-up team’s inquiry and referral coverage, including CRM management.
• Support welcoming new customers and communicate move-in activities and processes to campus team members, including welcome gifts, move-in communications, and paperwork.
• Assist with planning, coordinating, and executing campus events, including Senior Executive Club and community events.
• Keep the campus tour-ready, including back-up team resources, marketing collateral and promotional materials, the tour path, model room, first impressions, and tour stations.
• Execute tours as part of the primary team.
• Answer a multi-line phone system promptly, courteously, and professionally, directing callers to the appropriate person or department.

Benefits

• Medical, dental, and vision coverage, including free virtual doctor visits, with coverage starting in the first 30 days.
• Weekly pay and quarterly wage increases.
• HSA with company match, Dependent Care account, LSA, and 401(k) with company match.
• Paid time off and fully paid parental leave for new parents.
• No-cost LGBTQIA+ support and gender-affirming care coordination.
• Financial support for education, certifications, and student loan repayment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED