Sales Associate - Temp

Barnes & Noble•Fairfax, VA

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making the shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers choose products and services, and creating neat, tidy, vibrant displays. Associates support visual merchandising, replenishment, promotions, campaigns, and store services while demonstrating initiative and enthusiasm for the company’s products and customers. The position includes working on the sales floor and performing physical activities such as prolonged standing, repetitive bending, lifting, and climbing. The posting describes this role as temporary. Benefits vary according to scheduled weekly hours and may also vary by location and applicable regulations.

Requirements

Demonstrate a passion for helping people and a desire to learn about products.
Communicate and express oneself clearly and respectfully.
Maintain a positive, can-do attitude.
Enjoy working with people and engaging with others.
Be energized by working in an ever-changing environment.
Listen to people and enjoy solving problems.
Demonstrate initiative and problem-solving ability.
Accept responsibility and complete assignments correctly and with care.
Accept coaching and feedback openly.
Show respect and kindness to fellow associates and customers.

Responsibilities

Engage customers with friendly, genuine service and help meet their needs.
Ask open-ended questions, use product knowledge, and make thoughtful recommendations while actively selling.
Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store.
Promote and support campaigns and services, including new item launches, promotions, membership, and ship-to-home.
Use training and communication tools to continuously learn about products and services and share that knowledge with customers and the store.
Protect company assets by following inventory and loss-prevention standards and completing inventories and initiatives appropriately.
Work on the selling floor, including prolonged standing, repetitive bending, lifting, and climbing.
Support company goals and initiatives and work collaboratively with fellow associates.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for associates scheduled at least 20 hours per week)
Company-paid holidays (for associates scheduled at least 20 hours per week)
Transit benefits (for associates scheduled at least 20 hours per week)
401(k) with company match (for associates scheduled at least 20 hours per week)
Comprehensive medical, dental, and vision benefits (for associates scheduled at least 30 hours per week)
Healthcare and dependent care spending accounts (for associates scheduled at least 30 hours per week)
Disability benefits (for associates scheduled at least 30 hours per week)
Life insurance (for associates scheduled at least 30 hours per week)
Tuition reimbursement (for associates scheduled at least 30 hours per week)