Full Time - Sales Associate - Outside Lawn & Garden - Closing

Lowe's Home Centers • Charlottesville, VA

1d

About The Position

The Sales Associate provides customer service in Lowe’s Outside Lawn & Garden department during closing shifts. The associate welcomes customers, helps them locate and select products and services for home improvement needs, answers questions, and supports customers throughout shopping or checkout. The role also involves handling and organizing merchandise, replenishing shelves, accurately processing orders and deliveries, and occasionally loading merchandise. Associates may cross-train in other store areas and perform department-specific merchandise preparation. The position may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving equipment, and physical activity including prolonged standing or sitting and lifting. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise and services.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other areas of the store to support customer service.
• Prepare department merchandise based on customer needs, such as mixing paint, cutting pipe, wood, drywall, or blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• 401(k) retirement account with company match
• Employee Assistance Program with concierge, work/life services, and no-cost counseling
• Tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and parental leave
• Adoption assistance
• Associate discount and broad discount platform
• Potential annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
• Learning and development opportunities
• Flexible schedules
• Track to the Trades program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed