Full Time - Sales Associate - Outside Lawn & Garden - Closing

Lowe's Companies, Inc.•Charlottesville, VA
•$16 - $17

About The Position

The Sales Associate helps customers with their home improvement needs by providing friendly, professional service, answering questions, and helping customers locate and select products and services. The role involves handling and organizing merchandise, replenishing shelves, processing orders and deliveries, and occasionally loading merchandise. Associates may prepare products to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates work in a department determined by store hiring needs and the associate’s skillsets, and may cross-train in other areas. This position is in Outside Lawn & Garden and is designated as a closing role. The position may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel. Work may take place indoors and outdoors, with exposure to varying weather and temperatures, moisture, wind, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used when required, with proper training or assistance from a trained coworker.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to help provide customer service.
  • Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Health insurance options
  • Tuition assistance and other education support programs, including trade skills scholarships
  • 401(k) retirement account with company match
  • Employee Stock Purchase Plan
  • 10% associate discount and broad discount platform
  • Track to the Trades program
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • Employee Assistance Program, including work/life services and no-cost counseling
  • Maternity and parental leave
  • Adoption assistance
  • Business Travel Accident insurance
  • Annual bonuses, deferred compensation plan enrollment, and grant awards may be available based on eligibility
  • Learning and development opportunities
  • Wellness programs
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