About The Position

The Sales Associate provides friendly, professional customer service in Lowe’s Outside Lawn & Garden department. The associate welcomes customers, helps them locate and select products and services for home improvement needs, answers questions, and ensures their needs are met. The role involves organizing and replenishing merchandise, processing orders and deliveries, and occasionally loading merchandise. Associates may be cross-trained in other store areas and perform department-specific product preparation as needed. This closing role may involve working in both indoor and outdoor conditions and exposure to varying climates, noise, and moving or shaking equipment.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and restocking supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare department merchandise based on customer needs, such as mixing paint or cutting materials where applicable.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Perform other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Competitive pay.
  • Flexible schedules.
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