Sales Associate

Carter's • Chesterfield, MI

7d • Onsite

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome and assist customers as they shop for baby essentials, children’s clothing, and products for important family moments. You work in a welcoming and inclusive retail environment and help create positive connections between customers, teams, and families.

Carter’s is a North American apparel retailer for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company offers training and development programs and opportunities to build skills and grow in the role or beyond. The position may be suitable for someone seeking seasonal work or a longer-term career; no specific employment duration is stated.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed.
• Ability to frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist customers with omnichannel services as needed to provide a positive shopping experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit employees’ lives, with hours of operation that can support personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree study, or English as a second language learning.
• Professional and personal development, including programs to build skills and support career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed