Sales Associate

Carter's • Carmel, IN

4d

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers, help them explore product styles and features, and support them through the milestones of their parenting journey. You work in a welcoming and inclusive retail environment, balancing customer needs while contributing to a positive shopping experience and smooth store operations.

The role includes customer service, point-of-sale transactions, floor replenishment, shipment tasks, communicating promotional events and the brand loyalty program, and helping maintain a safe and clean store. Availability may include days, nights, weekends, and holidays as scheduled. The position requires extended periods of standing or walking, ladder use, and lifting up to 40 pounds with frequent bending, stooping, reaching, pushing, and pulling.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Proactively resolve customer issues and balance multiple customers in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit personal activities and commitments.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offers tuition-free GED or bachelor’s degree study, or English as a second language learning.
• Professional and personal development, training, and development programs.
• Development opportunities to grow in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed