Sales Associate

Jockey International, Inc.•East Lampeter Township, PA

7d•Onsite

About The Position

Jockey is seeking an energetic Sales Associate for its Lancaster, Pennsylvania location. The Sales Associate provides excellent customer service according to Jockey’s service principles, helps achieve store goals, and maximizes sales. The role includes engaging with guests, sharing product knowledge, completing sales transactions, supporting merchandising and store operations, and maintaining a safe and clean work environment. Jockey describes its culture as grounded in hard work, mutual respect, quality, and customer service. The company is family-owned and its apparel is sold in more than 140 countries. Jockey Being Family, a nonprofit organization, supports adoptive families.

Requirements

Must be at least 16 years old.
Excellent interpersonal and verbal communication skills.

Nice To Haves

High school diploma or equivalent.
Two years of retail or customer service experience, with a demonstrated passion for exceptional guest service and sales.

Responsibilities

Demonstrate behavior that reflects Jockey’s core values and culture.
Build positive relationships with co-workers and guests to support productivity, inclusiveness, and satisfaction goals.
Greet guests warmly and sincerely, communicate current promotions, and use suggestive selling.
Engage guests to identify their needs and use product knowledge to offer solutions.
Promote company programs, including Rewards participation and the satisfaction guarantee.
Promote awareness of and excitement for Jockey Rewards membership.
Help drive store sales and profitability.
Perform sales and register transactions, including ringing purchases, processing cash or credit payments, and counting money.
Assist with product merchandising, including stocking, markdowns, and visual presentation, in accordance with established standards.
Follow Jockey policies and procedures.
Maintain store standards for visuals, merchandising, and inventory management.
Maintain a safe and clean work environment.
Support hiring and recruiting efforts.
Perform other duties as assigned.