PT Sales Associate

Lovesac Company•San Jose, CA

5d•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate to connect with customers, help them select furniture suited to their lifestyles and spaces, and deliver a strong customer experience. The role involves actively selling Lovesac products, following the company’s selling process, maintaining a personal quote pipeline, and following up with customers to drive sales and repeat business. Associates provide product education and brand tours, build customer relationships, and work toward sales goals and performance indicators. Sales Associates also contribute to an inclusive, respectful team environment and support daily store operations, including opening and closing, inventory, visual standards, and promotions. They use store systems and data to organize work, follow brand and safety standards, and take on additional priorities as needed. The position requires regularly working during high-traffic periods, including nights, weekends, and holidays. Associates must be able to stand and walk for up to eight hours per shift, move furniture weighing up to 75 pounds, assemble furniture on the selling floor, and perform bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Requirements

Must be at least 18 years old.
At least one year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Sound judgment, integrity, and trustworthiness when managing financial transactions and sensitive business and customer data, protecting customer privacy, and ensuring the comfort and safety of people and property.
Effective communication skills and the ability to manage conflict reasonably and nonconfrontationally.
Ability to stand and walk for extended periods, up to eight hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
Understand customers’ needs, deliver service throughout the customer journey, and provide product education and engaging brand tours.
Confidently close sales and work to meet or exceed sales goals and key performance indicators.
Contribute to an inclusive and respectful environment for customers and teammates.
Remain accountable and flexible, learn from feedback, and build authentic relationships that strengthen brand awareness.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety requirements, and company policies while helping maintain a positive team environment and protecting the business.
Take on additional priorities and special projects as needed.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and identity theft plans
Paid time off and holiday pay
Up to 26 hours of paid time off within the fiscal calendar year
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discounts
Overtime pay at 1.5 times the regular rate for hours worked over 40 in a workweek
Holiday pay at 1.5 times the regular rate for hours worked on specified holidays
Paid sick and safe leave may be available to part-time associates in certain jurisdictions