Full Time - Sales Associate - Electrical & Lighting - Day

Lowe's Companies, Inc.

6d

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You welcome and assist customers, answer questions, help them select and handle merchandise, and ensure their needs are met. The role involves listening to customers, organizing and replenishing merchandise, processing orders and deliveries, and preparing products in the department as needed. Associates may work in departments such as Electrical, Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Building Materials, Plumbing, Paint, Home Décor, Tool Rental, or Pro Services, depending on store hiring needs and the associate’s skills.

The role may involve prolonged standing or sitting, lifting merchandise, and working indoors or outdoors in varying weather conditions. Associates may encounter noise and moving or shaking objects and equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• Six months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• Six months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and deliver friendly and professional customer service.
• Help customers locate and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed