Full Time - Sales Associate - Electrical & Lighting - Day

Lowes•Parrish, FL

1d•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers, help them find the right products and services for home improvement projects, and provide friendly, professional support. You listen to customers, answer questions, assist with selecting and handling merchandise, and help ensure their needs are met. Department assignments depend on store hiring needs and associate skillsets and may include Electrical, Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities vary by department and may include replenishing shelves, processing orders and deliveries, preparing merchandise to meet customer needs, and helping customers shop or check out. The position may require occasional travel to meetings, training, or neighboring stores. Work may take place indoors or outdoors and involve variable weather, noise, and moving or shaking equipment or objects. Associates must follow lifting guidelines, use team lifts when needed, and use powered equipment only with proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform job duties that may require prolonged standing, sitting, and other necessary activities.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts when needed and powered equipment with proper training or trained-coworker assistance.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.