Full Time - Sales Associate - Electrical & Lighting - Day

Lowe's Home Centers•Knightdale, NC
•Onsite

About The Position

The Sales Associate provides friendly, professional customer service in a Lowe’s store, helping customers find products and services for their home improvement needs. Associates listen to customers, answer questions, help select and handle merchandise, and ensure customer needs are met. Department assignment depends on store hiring needs and the associate’s skillset; this posting is for Electrical & Lighting, though the description lists several possible store departments. The role also involves organizing and replenishing merchandise, accurately processing orders and deliveries, and preparing products to meet customer needs. Associates may cross-train in other store areas and may occasionally travel to meetings, training, or neighboring stores. The work environment may include both indoor and outdoor conditions, variable temperatures and weather, noise, and moving or shaking objects and equipment.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, including limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to help provide customer service.
  • Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Perform other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Flexible schedules.
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