Full Time - Sales Associate - Electrical & Lighting - Day

Lowe's Companies, Inc.•Rock Hill, SC
•Onsite

About The Position

The Sales Associate supports customers shopping for electrical and lighting products at Lowe’s. The role combines customer service with product assistance: welcoming customers, understanding their needs, helping them locate and select merchandise, and ensuring their shopping needs are met. Associates spend much of their time listening and answering questions, organizing and replenishing merchandise, and may occasionally help load products. Department responsibilities can vary, and associates may receive cross-functional training to support other areas of the store. The position may involve occasional travel to meetings, training, or neighboring stores. Work conditions may include indoor and outdoor settings, varying climates, noise, and moving or shaking objects and equipment.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to the job.
  • Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help provide customer service.
  • Prepare department merchandise according to customer needs, such as mixing paint or cutting materials where applicable.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.
  • Occasionally travel to meetings, training, or neighboring stores as needed.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Flexible schedules.
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