About The Position

As a Sales Associate at America's Best, you’ll help deliver an exceptional customer experience while supporting store operations and sales goals. The role involves helping customers choose eyewear suited to their lifestyle, prescription, and budget; dispensing eyeglasses and contact lenses and providing lens training where permitted by state law; and educating customers about eyewear and contact lens care. You’ll also maintain accurate customer and patient records, communicate order status, answer incoming calls, keep the store clean and organized and merchandise it to brand standards, and support inventory control and loss prevention procedures. Other duties may be assigned. Duties and work practices may vary by location to comply with state licensing and credential requirements. Stores are closed every Sunday.

Requirements

  • High school diploma or equivalent required.
  • Fluent in reading and speaking both English and Spanish.
  • Skilled at multitasking and handling a fast-paced work environment.

Nice To Haves

  • At least 1 year of retail or customer service experience is preferred.

Responsibilities

  • Provide excellent customer service while supporting store sales goals.
  • Help customers select eyewear based on lifestyle, prescription, and budget.
  • Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
  • Educate customers on eyewear and contact lens care.
  • Maintain accurate customer and patient records.
  • Communicate order status and answer incoming phone calls.
  • Keep the store clean, organized, and visually merchandised to brand standards.
  • Support inventory control and loss prevention procedures.
  • Perform other duties as assigned.

Benefits

  • 401(k) retirement savings with company match
  • Stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
  • Training programs
  • Access to educational courses
  • Internal promotions and career advancement
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