About The Position

As a Sales Associate at America's Best, you’ll help deliver an exceptional customer experience while supporting store operations and sales goals. You’ll assist customers in selecting eyewear based on their lifestyle, prescription, and budget; dispense eyeglasses and contact lenses and provide lens training where permitted by state law; and educate customers about eyewear and contact lens care. You’ll also maintain accurate customer and patient records, communicate order status, answer incoming calls, keep the store clean and organized, maintain visual merchandising to brand standards, and support inventory control and loss prevention. Additional duties may be assigned. In some locations, state laws require certain duties to be performed by individuals with specific licenses or credentials, so duties and work practices may vary to meet those requirements.

Requirements

  • Fluent in reading and speaking both English and Spanish.
  • Skilled at multitasking and handling a fast-paced work environment.
  • High school diploma or equivalent required.

Nice To Haves

  • At least 1 year of retail or customer service experience is preferred.

Responsibilities

  • Provide excellent customer service while supporting store sales goals.
  • Help customers select eyewear based on lifestyle, prescription, and budget.
  • Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
  • Educate customers on eyewear and contact lens care.
  • Maintain accurate customer and patient records.
  • Communicate order status and answer incoming phone calls.
  • Keep the store clean and organized and maintain visual merchandising to brand standards.
  • Support inventory control and loss prevention procedures.
  • Perform other duties as assigned.

Benefits

  • Competitive pay and bonus opportunities.
  • 401(k) retirement savings with company match.
  • Stock purchase plan.
  • Paid sick time.
  • Parental leave.
  • Employee eyewear discount.
  • College scholarship program.
  • Training programs and access to educational courses.
  • Opportunities for internal promotions and career advancement.
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