Part Time Sales Associate

ACE Cash Express • Roanoke, VA

3d

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented Sales Associates. Associates use customer service and sales skills to help customers and support store operations, earning hourly pay plus bonus incentives. A $750 signing bonus is paid in installments: $200 after 30 days, $200 after 60 days, and $350 after 90 days. Employees must be in good standing and on active status to receive each payment.

Sales Associates learn customers’ needs, recommend appropriate ACE products and services, build trust, and provide exceptional service. Store services may include cash handling, check cashing, lending, bill pay, and card services. Accuracy, confidentiality, and compliance with industry regulations and safety guidelines are essential. Associates are expected to work independently, take accountability for overall store performance, and contribute to a collaborative team environment.

Travel is primarily local and may include visiting more than one store in a day when necessary. The role requires the ability to work 10–12 hours in a confined work area, subject to state-specific labor laws. Physical activities include standing for extended periods, sitting, walking, reaching, stooping, bending, verbal communication, and active listening. Employees must be able to see clearly at close and distant ranges and adjust focus; occasional lifting or moving of up to 25 pounds may be required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Requirements

• High school diploma or equivalent.
• Ability to listen actively, communicate effectively, and empathize with customers.
• Ability to understand the financial products and services offered by ACE.
• Ability to stand for extended periods and perform the described physical activities.
• Ability to work 10–12 hours in a confined work area, contingent on state-specific labor laws.
• Occasional ability to lift and/or move up to 25 pounds.

Nice To Haves

• Two or more years of retail experience is beneficial.
• Proficiency in Spanish is welcomed in most markets.
• An entrepreneurial spirit and ability to work independently.

Responsibilities

• Understand customers’ unique needs and recommend appropriate ACE products and services.
• Communicate effectively with customers, empathize with their challenges, and build trust.
• Provide exceptional customer service to foster lasting relationships.
• Handle services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
• Prioritize accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines.
• Work independently and embrace accountability for overall store performance.
• Travel locally and, when necessary, visit more than one store in a day.

Benefits

• A $750 signing bonus, paid in installments after 30, 60, and 90 days of employment, subject to good-standing and active-status requirements.
• Hourly pay plus bonus incentives.
• Sundays off.
• Flexible schedules.
• Eligibility to participate in the 401(k) plan, subject to the specific plan document.
• On-the-job learning and development activities.
• Career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED