Sales Associate - AutoNation Hyundai Valencia
About The Position
AutoNation’s e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role involves responding to leads promptly, answering questions, sharing information, and helping customers move from phone or internet contact to an in-store experience. The associate helps customers select vehicles, discusses terms and payment options suited to their lifestyles and budgets, and closes sales. Associates provide an exceptional experience before and after purchase, follow up to ensure customer satisfaction, and help transition customers to the Service department. AutoNation describes a supportive, team-oriented environment with career paths into finance, management, and other areas.
Requirements
- High school diploma or equivalent.
- Proven ability to provide an exceptional customer experience.
- Drive to set and achieve targeted goals.
- Demonstrated communication, consultative, interpersonal, and organizational skills.
- Willingness to follow up with customers.
- Experience and desire to work with technology.
- Valid in-state driver’s license and an acceptable, safe driving record.
Nice To Haves
- Prior sales experience, preferably retail.
- Strong communication and interpersonal skills.
- Desire to help people and exceed expectations.
Responsibilities
- Respond promptly to customer leads online, over the phone, and in person.
- Answer customer questions and provide vehicle and purchase information.
- Guide customers from phone and internet contact to an in-store experience.
- Help customers select vehicles and discuss terms and payment options that meet their needs and budgets.
- Close vehicle sales in a no-haggle sales environment.
- Follow up with customers to ensure satisfaction and encourage loyalty.
- Help transition customers to the Service department to support their ownership experience.
- Set and work toward targeted goals.
Benefits
- Competitive compensation.
- 401(k) matching.
- Health, dental, and vision insurance plans.
- Maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
- Discount offers through YouDecide, a website with offers from providers and retailers.
- Career paths into finance, management, and beyond.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
