Sales Associate - Rice Lake

Goodwill NCW Jobs • Rice Lake, WI

4d

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and to transform lives through skill building for sustained employment and improved financial stability.

The Sales Associate supports customer satisfaction by processing purchases accurately, sharing information about customer programs, helping customers find merchandise, and maintaining store presentation and cleanliness. The role is performed primarily in a standard retail backroom or warehouse environment, with extensive team member contact and frequent interruptions. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Excellent time management and prioritization skills, including the ability to manage multiple tasks simultaneously under time constraints.
• Excellent communication, customer service, and attention to detail.
• Ability to operate a cash register and accurately count money.
• Basic math skills.
• Fluency in English.
• Computer experience or willingness and ability to learn.
• Reliable transportation.
• Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance in accordance with the assigned work schedule.
• Ability to stand for prolonged periods, up to 8 hours.
• Ability to independently twist, lift, carry, push, or pull moderate weights of 10 pounds and heavy weights of 25 pounds; use a team lift for objects weighing over 25 pounds.
• Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
• Sufficient hand and finger dexterity to perform detailed tasks.
• Ability to verbally communicate to exchange information.

Responsibilities

• Scan tickets and process payments efficiently and accurately while following cash-handling standards.
• Educate customers about the Round Up program to help achieve program goals.
• Inform customers about the Good Points program to help achieve program goals.
• Professionally answer telephone calls and operate the paging system.
• Ensure items are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.
• Assist customers in locating items or seek assistance for them when unable to help.
• Maintain a clean, safe, and organized work area; complete opening and closing checklists; and support general cleaning, including parking lot maintenance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed