Sales Associate- Costa Mesa

Richemont•Costa Mesa, CA

About The Position

The Sales Associate manages a sales channel and develops and implements channel sales strategies aligned with overall business objectives. The role identifies business opportunities, sets sales targets, monitors performance, manages partner relationships, negotiates contracts, and provides training and support to help partners sell the organization’s products and services. The position also develops customer relationships, proposes tailored product-and-service solutions, negotiates pricing and agreements, and oversees contracts, CRM, compliance, product education, and business performance in the assigned area.

Requirements

Master’s degree or equivalent level of education.
Extensive experience enabling the job holder to handle the majority of situations and advise others.
Experience in general supervision of more junior colleagues.

Responsibilities

Develop and implement relationship-management plans for complex potential customer accounts, building relationships with relevant decision-makers and influencers and enabling information exchange and issue resolution.
Set objectives for sales calls, prepare and deliver tailored presentations, gather and analyze relevant information, and secure agreement on customer requirements.
Build a professional network and represent the organization at industry events to gather market intelligence and strengthen the organization’s visibility and reputation.
Configure product-and-service solutions and contractual terms to meet customers’ mid- to long-term needs, incorporating input from internal specialists; present solutions and negotiate within commercial parameters, escalating issues when needed.
Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
Control assigned business-performance metrics and ensure alignment with financial goals and objectives.
Manage a portfolio of contracts; negotiate service-level agreements and coordinate and supervise activities related to major contracts.
Oversee implementation and maintenance of the CRM system within the area of responsibility and identify opportunities to improve it.
Implement and control compliance management for assigned segments of external partners.
Develop product-education courses to address identified needs and improve performance.
Serve as a subject-matter expert in technology, policy, regulation, or operational management; maintain relevant accreditations and current knowledge of regulations and industry practices through continuing professional development.
Conduct activities in accordance with the company’s diversity and inclusion guidelines.
Manage channel sales strategies, identify business opportunities, set sales targets, monitor performance, and support channel partners through relationship management, contract negotiation, training, and support.