Compliance Agent (PT) - Costa Mesa

JMH Companies•Costa Mesa, CA
•$20 - $22•Onsite

About The Position

The Compliance Agent helps keep Premium Parking operations safe, organized, and accessible. The role combines customer service, field monitoring, and operational awareness to maintain a positive parking experience and support compliance with posted parking regulations. Shifts vary, with the most likely schedule being 11 a.m.–7 p.m.; weekends are required.

Requirements

  • Must be at least 21 years old at the time of hire.
  • Valid driver’s license with a clean driving record.
  • Comfort using handheld devices and basic technology; training is provided.
  • Ability to understand and apply parking regulations.
  • Ability to work outdoors in all weather conditions.
  • Ability to walk and/or stand for extended periods.
  • Ability to bend, lift, push, or pull up to 100 pounds throughout a shift.
  • Ability to work in and around moving vehicles and active traffic areas.
  • Must pass required drug screening and criminal background check.
  • Strong judgment and ability to work independently with minimal supervision.
  • Commitment to safety and maintaining high operational standards.

Nice To Haves

  • Knowledge of local geography.
  • Familiarity with traffic hazards and safety precautions.
  • Previous parking, compliance, hospitality, or customer service experience.

Responsibilities

  • Monitor parking facilities, streets, garages, and surface lots for compliance with posted parking rules.
  • Issue parking invoices and document vehicle and parking activity using handheld technology.
  • Answer guest questions and provide directions, parking information, and general support.
  • Inspect properties for maintenance needs, safety concerns, vandalism, or equipment issues.
  • Report unauthorized parking, operational concerns, hazards, and unusual activity.
  • Help keep parking equipment, signage, and pay stations visible and in good condition.
  • Support special events, peak traffic periods, and other operational needs as assigned.
  • Promote a safe and welcoming environment for guests and team members.
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