Full Time - Sales Associate - Outside Lawn & Garden - Day
About The Position
As a Customer Service Associate at Lowe’s, you help customers feel comfortable while shopping and find products and services that meet their home improvement needs. You welcome customers, answer questions, help them locate and select merchandise, and may occasionally load merchandise. You will spend much of your time listening to customers, answering questions, and organizing merchandise, with daily responsibilities varying by department. Associates are assigned to a department based on hiring needs and skillsets, such as lawn and garden, appliances, flooring, hardware, tools, building materials, plumbing, paint, or other listed store departments. The role may include preparing merchandise to customer specifications, such as tinting paint, cutting pipe or wood, or cutting drywall or blinds. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor environments, changing weather and temperatures, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, which limit single lifts to 75 pounds; team lifts or powered equipment are used as appropriate.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to minimally lift 25 pounds unassisted, or lift over 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise in the assigned department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
