Full Time - Sales Associate - Plumbing - Closing
About The Position
The Sales Associate is a customer-facing role in Lowe’s Plumbing department, helping customers find products and services for home improvement projects. The associate welcomes customers, answers questions, assists with product selection and merchandise handling, and works to ensure customer needs are met. The role also includes organizing and replenishing merchandise, accurately processing orders and deliveries, and preparing department merchandise based on customer needs. Associates may cross-train in other store areas and perform additional duties as assigned. The role may involve occasional travel to meetings, training, or neighboring stores. Working conditions can include indoor and outdoor environments, varying temperatures and weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, with single lifts limited to 75 pounds and team lifts used minimally starting at 75 pounds or when needed.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as plumbing.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare department merchandise based on customer needs, such as cutting and threading pipe.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) with company match
- Employee Assistance Program, including no-cost counseling
- Tuition assistance and trade skills scholarships
- Maternity and parental leave
- Adoption assistance
- Associate discount and other discounts
- Potential annual bonuses, Employee Stock Purchase Plan enrollment, deferred compensation, and grant awards, based on eligibility
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
