Sales Associate

J. Jill•Center Valley, PA

About The Position

J.Jill is seeking a passionate, customer-focused, results-driven Part-Time Sales Associate to create a welcoming and positive shopping experience. The role involves building customer relationships, offering personalized service and styling advice, helping customers find products, and contributing to store sales goals. Associates develop knowledge of J.Jill merchandise and participate in visual merchandising, floor sets, marketing, product processing and replenishment, markdowns and promotions, store cleanliness, and backroom organization. They work with teammates to foster a supportive environment and respond to customer needs and concerns in a friendly, solution-oriented manner. The role requires a flexible schedule, including weekends, evenings, and holidays, and involves extensive standing, walking, reaching, bending, pushing and pulling, merchandise handling, ladder climbing, and lifting or carrying up to 30 pounds. Associates may operate POS registers and company mobile devices, and occasionally use a trash compactor or hand truck. J.Jill describes its workplace as inclusive and professional and provides reasonable accommodations in accordance with applicable laws.

Requirements

  • Strong communication and interpersonal skills.
  • Enthusiastic team player with a positive, solution-oriented mindset.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to perform extensive standing, walking, reaching, bending, pushing and pulling, and maneuvering around the store.
  • Ability to hang and fold merchandise and climb ladders.
  • Ability to operate POS registers and company mobile devices.
  • Ability to lift and carry up to 30 pounds and participate in joint or team lifting.

Nice To Haves

  • Previous retail or customer service experience is preferred but not required.
  • Passion for fashion, styling, and creating a welcoming customer experience.

Responsibilities

  • Build customer connections by providing personalized service and styling advice.
  • Help customers find products and provide a seamless, enjoyable shopping experience while contributing to sales goals.
  • Develop knowledge of J.Jill merchandise to provide guidance and recommendations.
  • Maintain visual merchandising standards and execute floor sets.
  • Participate in operational functions, including marketing, product processing and replenishment, markdowns and promotions, store cleanliness, and backroom organization.
  • Work collaboratively with team members to create a positive and supportive work environment.
  • Address customer needs and concerns in a friendly, solution-oriented manner.
  • Perform additional responsibilities as assigned to support store success.

Benefits

  • Competitive hourly wage with opportunities for growth.
  • Associate discount.
  • Career development opportunities.
  • Supportive and inclusive team environment that values community engagement.
  • Employee Assistance Program.
  • 401(k) retirement plan.
  • Additional group discounts.
  • Paid time off and paid sick leave may be available for part-time associates in accordance with state and local law.
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