Sales Associate (Part-Time) - Granite City, IL ( Nameoki Commons )

Hibbett•Granite City, IL

13d

About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of products across store departments, upholding the policies, procedures, and standards in the visual manual, and promoting sales and promotions. As an ambassador of the organization and brand, the Sales Associate creates a distinctive customer experience that helps acquire and retain customers. The role focuses on outstanding customer service and merchandise promotion. This position assists with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance. It has no supervisory responsibilities and reports to the Store Manager.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
Promote and sell services and merchandise offered by the organization.
Set goals to develop selling skills and track sales performance.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell products, using guidance from the product knowledge manual.
Achieve or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend all store staff meetings and tech clinics.
Protect company assets and financial information by following internal control procedures and reporting potential fraud risks to management or appropriate officials.