PT Temp Sales Associate, Lancaster, PA

Kontoor Brands, Inc.•Lancaster, PA
•Onsite

About The Position

Kontoor Brands is seeking a part-time temporary Sales Associate for its Lancaster, Pennsylvania location. The role supports the customer experience and sales performance of the store by engaging customers, learning their needs, recommending products, and promoting brand loyalty. The associate also maintains sales-floor presentation, supports store operations, processes transactions, and follows company policies and safety procedures. The position requires at least 12 hours of availability per week, including one weekend day, and a flexible schedule to meet business needs.

Requirements

  • Must be at least 16 years old.
  • Must be available to work at least 12 hours per week, including one weekend day; additional availability is a plus.
  • Must be able to communicate clearly and respectfully with customers and team members.
  • Must be able to operate equipment and technology such as cash registers, computers, phones, and scanners.
  • Must be able to stand and move throughout the store during scheduled shifts and walk to assist customers, retrieve merchandise, and recover the store.
  • Must be able to maneuver or lift 25 pounds regularly and up to 50 pounds occasionally.
  • Must be able to push or pull full racks of merchandise.
  • Must be able to reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
  • Must be able to perform occasional manual labor to assemble displays or rearrange the store layout.
  • Must have vision sufficient to read labels, assist customers, and perform detail-oriented tasks.
  • Must be able to use fine manipulation and grasp items to sort and organize clothing, including hanging, folding, and organizing by color or size.
  • Must demonstrate accountability, follow-through, customer focus, willingness to collaborate and adapt, initiative, integrity, and urgency in supporting store goals.

Nice To Haves

  • Additional availability beyond the required 12 hours per week is a plus.

Responsibilities

  • Deliver customer service that meets retail and company standards and supports a positive in-store experience.
  • Initiate conversations with customers, build relationships, learn their interests, and identify products to recommend.
  • Assist customers in the fitting room and provide product information and advice about performance, features, and specifications.
  • Use suggestive selling to recommend products that align with customer needs and preferences and encourage purchases.
  • Promote the rewards program, meet weekly loyalty sign-up goals, and build brand loyalty.
  • Learn about new products and trends to better engage customers.
  • Meet personal sales targets and contribute to overall store performance.
  • Maintain visual merchandising standards and keep the sales floor clean, organized, and well-stocked.
  • Assist with assigned opening and closing procedures and daily store operations.
  • Process transactions accurately, handle cash, and maintain point-of-sale integrity.
  • Follow company and store policies, processes, and procedures.
  • Respond promptly to customer or employee injuries and report them immediately to the manager on duty.
  • Participate in Loss Prevention Audits and follow loss-prevention policies to minimize store shrink.
  • Communicate best practices and ideas and contribute to a collaborative, inclusive environment.
  • Adapt to changes suggested by the manager on duty to support store goals and a positive work environment.
  • Take initiative to work ahead and seek guidance when appropriate.
  • Act quickly to support sales, loyalty enrollment, and service goals.
  • Arrive on time for scheduled shifts and work a flexible schedule to meet business needs.
  • Use store equipment and technology; move merchandise, restock and recover the store, maintain cleanliness, and assist with displays or store-layout changes.

Benefits

  • 401(k) with company match
  • Employee assistance program
  • Employee discounts
  • Flexible schedule
  • Annual merit increase or performance-based bonus for LW Only
  • Paid time off, including vacation and sick time, for HH Only
  • Bonuses based on store and personal targets for HH Only
  • Four weeks of paid parental leave for eligible new parents
  • Flexible Fridays
  • Tuition reimbursement
  • Resources supporting physical, emotional, social, and financial wellbeing
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