Sales Associate (Full-Time)

Primark•Buffalo, NY
•Onsite

About The Position

Primark is hiring a full-time Sales Associate to help customers find sizes and styles, complete purchases and returns, and have a positive in-store experience. The role also involves maintaining the sales floor and stockroom, processing transactions and customer queries at the till, and receiving and preparing merchandise for sale. The starting base hourly rate is $16.00, with $0.50 increases after six months and one year of continued employment. The stated schedule is 37.5 hours per week, with availability between 10 a.m. and 8 p.m. and one weekend day. Pay may vary based on the candidate’s geographic region of work. The position requires standing and walking for extended periods, up to eight hours per shift, and moving throughout the sales floor and stockroom. Physical tasks include bending, stooping, crouching, reaching, and handling merchandise and fixtures. Depending on assigned responsibilities, colleagues may be trained and authorized to use balers and manual or electric pallet jacks; colleagues under 18 may not use this equipment. Reasonable accommodations are available as required by law. Primark describes its workplace as inclusive and an equal opportunity employer.

Requirements

  • Passion for people and creating positive customer experiences.
  • Honesty and strong communication skills, including the ability to listen, share ideas, and get involved where needed.
  • Good organizational skills and attention to detail.
  • Team-oriented attitude, high motivation, positivity, and willingness to learn.
  • Interest in fashion and current looks.
  • Ability to meet the physical requirements of the position, with or without reasonable accommodation.

Nice To Haves

  • Experience working in a busy retail environment.

Responsibilities

  • Help customers with sizes, styles, purchases, returns, and other queries to provide a positive in-store experience.
  • Maintain the shop floor by keeping shelves full, fitting rooms tidy, and merchandise presented to standard.
  • Keep the stockroom tidy and well organized.
  • Process transactions and handle queries, voids, and returns at till points.
  • Receive, unpack, and check new deliveries.
  • Move products onto the shop floor and ensure they are correctly priced and meet company standards.
  • When assigned, operate balers or manual or electric pallet jacks after appropriate training and authorization.

Benefits

  • Competitive starting base pay with $0.50 increases at six months and 12 months of employment.
  • Set schedules and guaranteed hours.
  • Paid time off earned for every hour worked, including for part-time roles.
  • In-store employee discount.
  • Development programs and career paths.
  • 401(k) retirement plan with company match.
  • Back-of-house colleague workspace.
  • Well-being initiatives and employee assistance programs.
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