Sales Associate - Full Time

Chinchor Electric Inc.•Osteen, FL

2d•Onsite

About The Position

Division 3 Weapons, located in Osteen and Edgewater, Florida, is dedicated to providing quality firearms, gunsmithing services, and customer-focused solutions for firearm owners and enthusiasts. Our team is committed to delivering professional service, maintaining high standards of workmanship, and ensuring a positive customer experience. We value attention to detail, technical knowledge, integrity, and accountability in everything we do. At Division 3 Weapons, we strive to create a professional and safety-focused work environment where employees can develop their skills, contribute to the success of the business, and provide dependable service to our customers.

Requirements

High school diploma or equivalent preferred.
Previous retail sales, customer service, or cash-handling experience preferred.
Previous experience in a firearms retail store or a strong working knowledge of firearms, ammunition, and related accessories preferred.
Demonstrated commitment to firearm safety, responsible handling, and compliance with applicable laws and regulations.
Strong communication, interpersonal, and customer service skills.
Ability to learn product specifications and explain product features clearly and accurately.
Basic computer skills and the ability to operate a point-of-sale system and maintain accurate records.
Strong attention to detail, sound judgment, and the ability to follow established procedures.
Ability to work independently while contributing to a team-oriented environment.
Dependable attendance and flexibility to work part-time shifts, including weekends and holidays as scheduled.
Ability to stand for extended periods and lift, carry, and stock merchandise as required.
Must meet all applicable legal requirements for the position and successfully complete any company-required screening including background and drug screens, and training.
Must be able to pass required drug testing.

Responsibilities

Greet customers, identify their needs, and provide professional, courteous assistance throughout the sales process.
Assist customers with selecting firearms, ammunition, accessories, and related merchandise based on their needs, preferences, and intended use.
Maintain a working knowledge of the products offered, including firearm types, features, accessories, and basic maintenance considerations.
Handle, demonstrate, and inspect firearms in accordance with company safety procedures and applicable laws.
Follow all required procedures for firearm sales, including customer identification, eligibility checks, required documentation, and background-check processes.
Accurately complete sales transactions, maintain required records, and ensure all firearm transfers are handled in compliance with applicable federal, state, and local requirements.
Maintain accurate inventory, assist with receiving and stocking merchandise, and promptly report discrepancies or damaged products.
Keep the sales floor, displays, and customer areas clean, organized, and professionally presented.
Operate the point-of-sale system, process payments, and assist with opening and closing duties as assigned.
Support store promotions, merchandising initiatives, and sales goals while maintaining ethical sales practices.
Respond to customer questions and concerns professionally and refer technical, legal, or specialized gunsmithing questions to the appropriate team member.
Maintain confidentiality of customer information and company records.
Follow all company policies, workplace safety procedures, and applicable firearms regulations.
Perform other duties as assigned.