Sales Associate - Small Jobs Division

Model Remodel•Seattle, WA

About The Position

Model Remodel, a Seattle-based general contractor focused on remodeling and sustainability, is seeking a Small Jobs Division Sales Associate, internally titled Client Services Representative (CSR). The role manages the sales process for small remodeling projects from initial client contact through project handoff, with a focus on exceptional service, successful outcomes, client referrals, and repeat business. Residential construction or remodeling experience is required. The Sales Associate is the primary client contact throughout the project and warranty period, preparing estimates and contracts and coordinating with internal production teams and subcontractors. The role also represents Model Remodel at trade shows, networking events, and industry outreach opportunities. Applicants must have current U.S. work authorization and must not require employer-sponsored visa support to begin or remain in the role.

Requirements

  • At least 5 years of construction or remodeling experience.
  • At least 5 years of remodeling sales experience.
  • Proven track record in estimating, contract preparation, and closing sales.
  • Strong knowledge of building practices, methods, and scheduling.
  • Proficiency in MS Office, Google Suite, and CRM or project management tools.
  • Excellent communication, organization, and relationship-building skills.
  • Professional, respectful, trustworthy, and collaborative approach with a client-first mindset.
  • Passion for craftsmanship, quality, and sustainable building practices.
  • Current U.S. work authorization; must not require employer-sponsored visa support to begin or remain in the role.
  • Ability to work in a constant state of alertness and in a safe manner.
  • Frequent standing, walking, and sitting; ability to navigate residential properties, including stairs, uneven surfaces, and tight spaces.
  • Frequent lifting and carrying up to 10 pounds and occasional lifting up to 20 pounds.
  • Ability to work at a computer or desk for extended periods and use color-sensitive tools.
  • Ability to operate measuring tools, including tape measures and laser devices, and safely drive to locations within King County.

Responsibilities

  • Manage the full sales cycle for small projects, from responding to leads and qualifying prospects to preparing estimates and presenting contracts.
  • Serve as the main point of contact for clients, ensuring clear communication and satisfaction throughout the project and warranty period.
  • Prepare accurate contracts with clearly defined scope, exclusions, and assumptions.
  • Partner with internal teams and subcontractors to ensure a seamless handoff to production.
  • Represent Model Remodel at trade shows, networking events, and industry outreach opportunities.

Benefits

  • Competitive salary of $80,000 plus commissions.
  • Comprehensive medical, dental, and vision insurance, with PPO and HSA options.
  • Health Savings Account (HSA) with eligible plan.
  • Company-paid life insurance.
  • Employee Assistance Program (EAP).
  • Paid time off accrual of 12 days per year, increasing with tenure.
  • Eight paid holidays.
  • Optional employer-match retirement plan.
  • Open-door communication and easy access to the Leadership Team.
  • Mileage reimbursement.
  • Company uniforms.
  • Cell phone allowance.
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