Sales Associate - Small Jobs Division
About The Position
Model Remodel, a Seattle-based general contractor focused on remodeling and sustainability, is seeking a Small Jobs Division Sales Associate, internally titled Client Services Representative (CSR). The role manages the sales process for small residential remodeling projects from the initial client contact through project handoff, with an emphasis on exceptional service, client satisfaction, referrals, and repeat business. Residential construction or remodeling experience is required. The Sales Associate serves as the primary client contact, prepares estimates and contracts, coordinates the handoff to production, and maintains communication through the project and warranty period. The role also represents Model Remodel at trade shows, networking events, and industry outreach opportunities. The position involves travel to locations within King County and work in residential properties, as well as extended computer or desk work.
Requirements
- At least 5 years of construction or remodeling experience.
- At least 5 years of remodeling sales experience.
- Proven track record in estimating, contract preparation, and closing sales.
- Strong knowledge of building practices, methods, and scheduling.
- Proficiency in MS Office, Google Suite, and CRM or project management tools.
- Excellent communication, organization, and relationship-building skills.
- Professional, respectful, trustworthy, and collaborative approach with a client-first mindset.
- Passion for craftsmanship, quality, and sustainable building practices.
- Ability to work in a constant state of alertness and in a safe manner.
- Frequent standing, walking, and sitting; ability to navigate residential properties, including stairs, uneven surfaces, and tight spaces.
- Frequent lifting and carrying up to 10 pounds and occasional lifting up to 20 pounds.
- Ability to work at a computer or desk for extended periods and use color-sensitive tools.
- Ability to operate measuring tools, including tape measures and laser devices, and safely drive to locations within King County.
- Current US work authorization; employer-sponsored visa support must not be required to begin or remain in the role.
- Applicants should submit a cover letter and resume including references.
Nice To Haves
- The posting does not specify preferred qualifications separately.
Responsibilities
- Manage the full sales cycle for small projects, from responding to leads and qualifying prospects through preparing estimates and presenting contracts.
- Serve as the main point of contact for clients and support clear communication and satisfaction throughout the project and warranty period.
- Prepare accurate contracts with clearly defined scope, exclusions, and assumptions.
- Partner with internal teams and subcontractors to ensure a seamless handoff to production.
- Represent Model Remodel at trade shows, networking events, and industry outreach opportunities.
Benefits
- Competitive salary of $80,000 plus commissions.
- Comprehensive medical, dental, and vision insurance, with PPO and HSA options.
- Health Savings Account with eligible plan.
- Company-paid life insurance.
- Employee Assistance Program.
- PTO accrual of 12 days per year, increasing with tenure.
- Eight paid holidays.
- Optional employer-match retirement plan.
- Mileage reimbursement.
- Company uniforms.
- Cell phone allowance.
- Open-door communication and easy access to the Leadership Team.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
