Sales Associate (Part Time)

Stores•Marathon, FL

3d•Onsite

About The Position

As a Sales Associate at West Marine, you will provide exceptional customer service and help ensure a positive shopping experience. You will learn about customers’ needs, recommend products, facilitate purchases, and help customers prepare for boating and boat projects. The role also supports inventory, pricing, product displays, online order fulfillment, and a clean, organized, safe store environment. West Marine’s mission is to serve boaters with a focus on “Know More, Get More, Boat More,” and every customer interaction is an opportunity to exceed expectations and build loyalty. This part-time position requires availability for a flexible schedule that may include nights, weekends, and holidays. Physical duties include standing and walking continuously, frequent climbing and bending, and frequently lifting up to 50 pounds to shoulder height without assistance. Employees may occasionally operate equipment, including forklifts, subject to applicable age and safety restrictions. West Marine is a Drug-Free Workplace and an Equal Opportunity Employer.

Requirements

Strong verbal and written communication skills.
Ability to listen actively and respond to customer needs.
Proven sales and customer service abilities.
Familiarity with merchandise.
Ability to use point-of-sale systems and learn new systems quickly.
Strong attention to detail and effective time management.
Ability to stand and walk continuously throughout the retail space.
Ability to wear and communicate through a headset continuously.
Ability to climb, bend, stoop, and twist frequently.
Ability to lift up to 50 pounds to shoulder height unassisted frequently.
Minors are subject to the stated federal child labor restrictions on hazardous work, equipment, materials, and duties; additional limitations apply to workers under 16.

Nice To Haves

High school diploma or equivalent preferred.
Previous boating and/or retail experience preferred.

Responsibilities

Greet customers and engage them with open-ended questions and active listening to understand their needs.
Provide product knowledge and suggestive selling, help customers select products, and direct them to the appropriate store locations.
Explain available services and assist with special orders and drop-ship purchases.
Accurately process cash, credit, and on-account transactions, returns, and register operations.
Audit and tag merchandise to maintain accurate pricing, displays, and signage.
Assist with receiving, stocking, replenishing, and other inventory management tasks.
Keep the sales floor and aisles clean, organized, and free of hazards or obstacles.
Support buy online pick up in store (BOPIS) and, as needed, buy online ship from store processes.
Alert management to potential security or loss-prevention issues and help maintain asset-protection standards.
Complete required training and review standard operating procedures for the position.
Work a flexible schedule that may include nights, weekends, and holidays.
Perform other job-related duties as assigned.