Sales Associate (Full-Time) - Anderson, Anderson, SC

DTLR, Inc.•Anderson, SC

2d•Onsite

About The Position

The Full-Time Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other assigned responsibilities. Work is expected to be professional, courteous, reliable, and results-oriented. A standard work week consists of a minimum of 35 hours and a maximum of 40 hours. The associate builds customer relationships, identifies customer needs, provides knowledgeable product assistance, and applies basic fashion and trend knowledge to recommend merchandise. The role also supports shipments, merchandising, restocking, pricing, employee training, loss prevention, point-of-sale procedures, cash balancing, operational compliance, and store safety. The associate helps maintain an orderly sales environment, keeps management informed of important developments and potential problems, and may perform other assigned duties. The position requires open availability and flexibility to meet customer and business needs, including willingness to work in multiple stores within the assigned district. Physical requirements include standing for extended periods and lifting, carrying, pushing, or pulling up to 50 pounds. Employees may need to work extended hours during critical project phases and must be able to work in a fast-paced environment. Reliable transportation is required.

Requirements

Previous retail or customer-service work experience is preferred but not necessary.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and other employees.
Demonstrated leadership and ability to work under minimum supervision, including taking charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style-trend knowledge and desire to work with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street-lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Responsibilities

Provide professional, courteous, attentive, honest, and responsive customer service; identify customer needs and help customers select appropriate products.
Use basic fashion and trend knowledge to sell suitable merchandise while meeting DTLR standards and building customer relationships.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager with monitoring and identifying issues related to loss or store inconsistencies, supporting shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Minimize inventory shrinkage by protecting the store against shoplifting and internal theft and following loss-prevention policies and security procedures.
Follow proper point-of-sale procedures, balance money received during an assignment, and work with store management to investigate discrepancies.
Keep management informed of important developments, potential problems, and related information needed for effective management.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.