Full Time - Sales Associate - Building Materials - Closing
About The Position
The Sales Associate works as a Customer Service Associate in the Building Materials department at Lowe’s. The role welcomes customers, helps them find products and services for home improvement projects, answers questions, and provides friendly, professional service. Associates assist with locating and handling merchandise, replenishing shelves, processing orders and deliveries, and preparing products for customers. Duties may vary by department and can include guiding customers through shopping or checkout, cross-training in other store areas, and occasionally loading merchandise. The position may involve working indoors and outdoors in varied weather and exposure to noise and moving equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly and professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise based on customer needs, such as cutting and bundling wood or drywall, cutting blinds, or cutting and threading pipe.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Tuition assistance and education support programs
- Company-matching 401(k)
- Employee Stock Purchase Plan
- 10% Associate Discount and broad discount platform
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- Life and disability insurance
- Employee Assistance Program, including no-cost counseling
- Trade skills scholarships
- Maternity and parental leave
- Adoption assistance
- Business Travel Accident insurance
- Potential annual bonuses, deferred compensation plan, and grant awards, based on eligibility
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
