Sales Associate - Allentown

FGG Spas•Allentown, PA

1d•Onsite

About The Position

Hand & Stone Allentown is seeking a Sales Associate to help deliver an exceptional experience to spa guests and members. The role focuses on building genuine connections with clients, coworkers, and the community while supporting membership sales and spa operations. Candidates should be responsible, driven, positive, and have excellent communication skills, a winning personality, and a demonstrated history of exceptional customer service. The Sales Associate works toward sales and performance goals, educates clients about services and enhancements, and supports clients throughout their visits. The position offers an hourly base rate of $12.00–$15.00, plus uncapped commission on membership sales. Top performers typically earn an additional $2–$4 per hour in commission. The franchisee provides sales coaching and training and opportunities to grow into spa leadership. Scheduling is varied and includes daytime, evening, weekend, and holiday hours; flexible availability is preferred.

Requirements

Be responsible and driven.
Have excellent communication skills and a positive attitude.
Have a demonstrated history of providing exceptional customer service in prior roles.
Flexible availability is preferred.

Nice To Haves

A winning personality.
Flexible availability for varied daytime, evening, weekend, and holiday schedules.

Responsibilities

Meet membership sales goals.
Consistently achieve performance-based goals set by spa leadership and the company, including membership conversion, booking efficiency, call conversion, and gift card sales.
Maintain detailed knowledge of the service menu and educate clients about the benefits of specific services and enhancements.
Provide an excellent customer experience by answering phone calls, setting appointments, greeting clients, and handling membership sales and management.
Promote sales, promotions, and events.
Uphold spa cleanliness standards.
Perform other duties as assigned.