Sales Associate - Allentown

Hand & Stone - 750 N. Krocks Road - Allentown PA•Upper Macungie Township, PA
•$12 - $15•Onsite

About The Position

Hand & Stone Allentown is seeking a sales professional to help create exceptional experiences for guests and members. Sales Associates build genuine connections with clients, coworkers, and the community while supporting spa sales and day-to-day operations. The role offers a base hourly rate based on experience and skill, plus uncapped commission on membership sales. Top performers typically earn an additional $2–$4 per hour in commission. The employer describes a supportive work environment with sales coaching, training, and opportunities to grow into spa leadership.

Requirements

  • Excellent communication skills.
  • Responsible and driven approach.
  • Positive attitude and winning personality.
  • Demonstrated history of providing exceptional customer service in prior roles.
  • Flexible availability is preferred for varied schedules, including weekends, daytime, evenings, and holidays.

Responsibilities

  • Meet membership sales goals.
  • Consistently achieve performance goals set by spa leadership and the company, including membership conversion, booking efficiency, call conversion, and gift card sales.
  • Maintain detailed knowledge of the service menu and educate clients about services and enhancements.
  • Provide an excellent customer experience by answering phone calls, setting appointments, greeting clients, and handling membership sales and management.
  • Promote sales, promotions, and events.
  • Uphold spa cleanliness standards.
  • Perform other duties as assigned.

Benefits

  • Supplemental insurance
  • Life insurance
  • Employer contributions to medical insurance
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training and development
  • Vision insurance
  • Uncapped commission on membership sales
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