Sales Associate (Full-Time) - Allentown, Allentown, PA

DTLR, Inc.•Allentown, PA

2d•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other assigned responsibilities. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is 35 to 40 hours. The role requires open availability and flexibility to meet customer demand and business needs, and may involve working in multiple stores in the assigned district.

Requirements

Previous retail or customer service experience is preferred but not required.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and employees.
Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style trend knowledge and an interest in working with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous retail or customer service experience.
High school diploma or equivalent.

Responsibilities

Build customer relationships and provide attentive, knowledgeable, professional, and courteous assistance with product selection.
Use basic fashion and trend knowledge to recommend appropriate merchandise while meeting DTLR standards.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies, operational compliance requirements, safety rules, and business standards.
Participate in service training and product programs.
Assist the Store Manager in monitoring store issues and shrink performance against company plans.
Support training employees in suggested selling and merchandising techniques.
Minimize inventory shrinkage by protecting the store against shoplifting and internal theft and following loss-prevention and security procedures.
Follow point-of-sale procedures, balance money received during assigned shifts, and work with store management to investigate discrepancies.
Keep management informed of important developments and potential problems.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.