Anthropologie Sales Associate

Anthropologie•Santa Cruz, CA
•Onsite

About The Position

A Sales Associate contributes to driving sales by providing each customer with a genuine and unique experience. The role includes engaging customers in a personalized way, supporting selling across the sales floor, and using technology to complete transactions, locate products, and place orders for items unavailable in the store. The associate also works collaboratively with peers, shares product and styling knowledge, contributes to team morale, and communicates customer and employee feedback to Store Leadership. The role supports shipment and omni order fulfillment processes, helps maintain sales-floor stock levels, and upholds Anthropologie’s visual and operational standards while keeping the customer in focus. The position is located at 1134 Pacific Ave, Santa Cruz, California, 95060, United States.

Requirements

  • Experience in customer service.
  • Experience being a team player.
  • Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Nice To Haves

  • Enthusiasm for the Anthropologie brand.

Responsibilities

  • Initiate genuine, personalized conversations so customers feel welcome, heard, and valued.
  • Connect with multiple customers on the sales floor and share product suggestions.
  • Use technology to complete transactions, find sizes and colors, and place orders for items unavailable in the store.
  • Build productive relationships with peers, ask for support when needed, and help others.
  • Participate in sharing product knowledge, current trends, and personal styling priorities to inspire customers.
  • Contribute to positive team morale by participating in store initiatives and recognizing peers and leaders through the SPARKED journal.
  • Share insights about the customer and employee experience and communicate feedback to Store Leadership.
  • Understand how service and selling contributions on each shift affect the store’s business.
  • Support shipment processes to learn about new and restocked products.
  • Contribute to omni order fulfillment and maintain sales-floor stock levels.
  • Maintain Anthropologie’s visual and operational standards, stay current on merchandising updates, and keep the customer in focus.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off (PTO)
  • Employee discounts
  • Retirement savings
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