Anthropologie Sales Associate

Urban Outfitters•Kansas City, MO

19h•Onsite

About The Position

A Sales Associate contributes to driving sales by providing each customer with a genuine and unique experience. The role involves engaging customers in a personalized way, supporting sales throughout the floor, and using technology to complete transactions, locate products, and place orders for unavailable items. Associates also contribute to teamwork, product knowledge, visual standards, shipment and order fulfillment, and store operations while keeping the customer at the center of their work.

Requirements

Interest in or enthusiasm for the Anthro brand.
Experience in customer service.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Initiate genuine, personalized conversations so customers feel welcome, heard, and valued.
Support a selling environment across the sales floor by connecting with multiple customers and sharing product suggestions.
Use technology to transact in the moment, find sizes and colors, and place orders for items unavailable in store.
Build productive relationships with peers, ask for support when needed, and help others.
Participate in learning and sharing product knowledge, current trends, and personal styling priorities.
Contribute to positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
Share insights and feedback about the customer and employee experience with Store Leadership.
Understand how service and selling on each shift contribute to the store’s business.
Support shipment processes to learn about new and restocked products.
Help complete omni order fulfillment processes while maintaining floor stock levels.
Maintain Anthropologie’s visual and operational standards and stay current on merchandising updates.