7024 EXPRESS WASH - SALES ASSOCIATE - TOWNCENTER

Gate Express Carwash • Jacksonville, FL

7d

About The Position

The GATE Express Wash Associate prioritizes customer service by providing guests with a safe, friendly experience. The associate answers guest questions accurately, promptly, and courteously, and strives to exceed customer expectations. The role facilitates efficient vehicle processing by following the established procedure for each vehicle passing through the car wash.

The associate operates Express Wash kiosks, credit card machines, and point-of-sale equipment; guides vehicles safely through the wash; and performs vehicle detailing as trained and directed. The role also includes learning and performing preventative maintenance and minor repairs on car wash equipment, maintaining site merchandise knowledge, and keeping the facility clean and organized. Work may involve exposure to automobile vapors and other automotive fluids or chemicals; personal protective equipment is provided.

Requirements

• Must be at least 16 years old.
• Must successfully complete a pre-employment drug screening and background check.
• Must be able to speak, read, write, and comprehend English sufficiently to communicate effectively with customers and team members.
• Must be able to work a flexible schedule, including weekends, holidays, and split shifts.
• Must be detail-oriented and have strong organizational skills.
• Must be able to operate a computer.
• Must be able to stand for extended periods.
• Must be able to lift, carry, and move up to 50 pounds.
• Must be able to bend, kneel, stoop, and reach, including overhead.
• Must have adequate strength, balance, and coordination to perform essential functions.
• Must be able to work indoors and outdoors and endure changes in outdoor temperature and weather.

Responsibilities

• Provide prompt, friendly customer service and respond appropriately to guest questions and requests.
• Process vehicles efficiently by following established procedures for each vehicle.
• Guide guests and vehicles using clear hand signals, review loading directions, and confirm when vehicles are positioned for the wash.
• Check each vehicle before it enters the wash tunnel for visible safety issues.
• Operate Express Wash kiosks, credit card machines, and point-of-sale equipment.
• Perform vehicle detailing services as trained and directed.
• Learn and perform minor repairs and maintenance on car wash equipment, including preventative maintenance.
• Maintain cleanliness and organization throughout the facility, including restrooms, floors, windows, storage rooms, supplies, trash, dispensers, and register materials.
• Handle chemicals safely and use appropriate equipment and safety features.
• Report safety hazards and follow up to ensure they are corrected.
• Attend required training, safety courses, and meetings, and contribute to a positive team environment.
• Arrive on time and maintain the required uniform and safety attire.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed