7024 EXPRESS WASH - SALES ASSOCIATE - TOWNCENTER

GATE HR • Jacksonville, FL

7d

About The Position

The GATE Express Wash Associate makes customer service a priority by providing guests with a safe, friendly experience. The associate answers guest questions promptly and accurately, assists with requests, and helps process vehicles efficiently by following established car-wash procedures. The role also involves maintaining a clean, organized facility and learning to operate and maintain car-wash equipment.

The associate is trained to operate Express Wash kiosks, credit-card machines, and point-of-sale systems; guide vehicles safely through the wash; perform preventive maintenance and minor repairs; detail vehicles as directed; and maintain knowledge of site merchandise. Duties include inspecting vehicles for visible safety issues before they enter the wash tunnel, explaining loading directions, and using clear hand signals to guide guests.

The position requires a flexible schedule, including weekends, holidays, and split shifts. Associates must attend required training and meetings, follow safety practices, handle chemicals properly, wear appropriate protective equipment when needed, and contribute to a positive team environment. Work takes place both indoors and outdoors and may involve exposure to automobile vapors and fluids or chemicals; PPE is provided. Management may alter the listed requirements, and the description may not include every inherent work requirement.

Requirements

• Must be at least 16 years old.
• Must successfully complete a pre-employment drug screening and background check.
• Must be able to speak, read, write, and comprehend English sufficiently to communicate effectively with customers and team members.
• Must be able to work a flexible schedule, including weekends, holidays, and split shifts.
• Must be detail-oriented and have strong organizational skills.
• Must be able to operate a computer.
• Must be able to stand for extended periods.
• Must be able to lift, carry, and move up to 50 pounds.
• Must be able to bend, kneel, stoop, and reach, including overhead.
• Must have adequate strength, balance, and coordination to perform essential functions.
• Must be able to work indoors and outdoors and endure outdoor temperature and weather changes.
• Must follow safety procedures, safely handle chemicals, and use protective equipment when necessary.

Responsibilities

• Provide prompt, friendly customer service and respond to guest questions and requests.
• Process vehicles efficiently by following established procedures for each vehicle.
• Guide guests and vehicles through the wash using clear hand signals and review loading directions with guests.
• Check vehicles for visible safety issues before they enter the wash tunnel.
• Operate Express Wash kiosks, credit-card machines, and point-of-sale systems.
• Maintain cleanliness and organization throughout the facility, including restrooms, floors, windows, and storage rooms; stock supplies; empty trash; change light bulbs; replenish towels; and change register paper and ink cartridges.
• Perform vehicle detailing services as trained and directed.
• Learn and perform preventive maintenance and minor repairs on car-wash equipment when necessary.
• Handle chemicals safely and use equipment and its safety features properly.
• Report safety hazards, follow up to ensure they are corrected, and help maintain a safe work environment.
• Attend required training, safety courses, and office and departmental meetings.
• Arrive on time in a clean, proper uniform and maintain a positive, supportive team environment.
• Maintain knowledge of site merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed